SHIPPING POLICY

  • Delivery is charged at $12 per trip to Singapore addresses, except P.O. Box addresses and unless otherwise stated. Delivery during peak periods such as selected eves of, or public holidays, Valentine’s Day, Mother's Day, Chinese New Year, Christmas, New Year’s Eve and New Year’s Day, may incur additional charges.

  • If you require a specific time, or out-of-hours (not within available time frames) delivery, a surcharge of $15 is necessary on top of the basic delivery charge or should your delivery is to any restricted destination below, a surcharge of $15 on top of the basic delivery charge is applicable: Changi Airport, Airport Cargo Complex, Airline Road area, Tuas area, Jurong Island, Sembawang Shipyard, All Army camps, All PSA Ports

  • Standard Delivery timing 630pm - 10pm

  • Flowers will be delivered Monday, Thursday and Saturday

RETURN POLICY

  • All our work is made-to-order, we cannot offer a refund on your purchases if you decided to change your mind.

  • However, if you would like to postpone the delivery of your order, please give us notice 2 full working days in advance of the original delivery date.

  • If there is a quality issue or if you received a wrong item, please contact us immediately and send us a picture so we can rectify swiftly. 

PAYMENT METHOD

  • All prices (flowers, related goods, delivery, etc) listed on our website are quoted in Singapore Dollars (SGD). These prices are subject to change without prior notice or obligations to you.

  • 50% payment is required when placing your order in our online shop for self collection and 100% Full payment for delivery.

WHOLESALE INQUIRIES

  • We do wholesale. Hit us up for more!

© 2020 by wildflowerscent

0